Privacy Policy

Introduction

ChatGuard ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information in the following ways:

Personal Information

When you register for an account, we collect your email address, age of children, and optional profile information. We do not collect names, addresses, phone numbers, or other directly identifying information unless you voluntarily provide it.

Usage Data

We collect statistical information about how you use the Service, including patterns detected, alert frequency, and feature usage. This information is used to improve our service and is maintained separately from any personal information.

Message Content

We do not store the content of messages processed by ChatGuard. All message content is processed in real-time on your device whenever possible. When remote processing is required, we use secure, ephemeral processing that does not permanently store message content.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Send you alerts and notifications based on your preferences
• Generate anonymized statistics about online communication patterns
• Develop new features and services
• Prevent fraudulent use of our Service
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission between our app and servers is encrypted using industry-standard TLS/SSL encryption. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Usage data is typically retained for up to 24 months to allow for year-over-year analysis and improvement of the Service.

Children's Privacy

Our Service is designed for parents and is not intended for use by children under 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at privacy@chatguard.eu.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@chatguard.eu